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DESCRIPTION
SHIPPING&RETURN
HANGING METHOD
【Premium Quality】
【Custom Design】Shipping Policy
We process orders from Monday to Saturday. Orders placed on Sunday will be processed the following Monday.
Delivery Time= Production Time + Shipping Time. The production time is about 3-5 days. Standard shipping: 6-11 working days; rush shipping: 3-5 working days. For additional shipping information, please check our Shipping Policy or reach us via email service@dbackdrop.com
Return Policy
In order to provide a better shopping experience and customer service, Dbackdrop promises to issue a full refund including shipping fee (if there is) for any damaged, defective, or mis-shipped orders.
If you find any quality problems with our product when you receive your package, please contact us within 5 days of delivery. We are always ready to help.
All returns must be made within 30 days of receiving your merchandise..
More information please check our Return Policy here.
How to Hang Your Backdrop?
For Microfiber Backdrops:
There are two main ways to hang microfiber backdrops:
1.Using a Backdrop Stand (Best for Large Backdrops)
Request Pole Pockets – This allows you to slide the pole of the backdrop stand through the pocket for a smooth and even hang.
2.Using Wall Hooks (Recommended for Smaller Backdrops)
Request Grommets – Use command hooks or other sturdy wall hooks to hang the backdrop from the wall.
Important Note: Grommets are not recommended for backdrops larger than 8'W x 8'H as they may not support the weight properly.
For Polyester Fiber Backdrops:
1.Prepare the Accessories – Use hooks with clips to secure the backdrop.
2.Install the Hooks – Hammer the nails into the wall to attach the hooks.
3.Attach the Backdrop – Clip the backdrop onto the hooks.
4.Enjoy Your Setup – Your backdrop is now hanging and ready for use.
